Shipping policy

How much does shipping cost?
We offer free shipping on all orders over $500.00.
All returns are subject to shipping costs paid by the customer. 

How fast is your U.S. shipping?
Most of our orders are shipped within 2 business days of purchase from our Athens warehouse, pending availability and credit verification. Once your order is shipped, we estimate you will receive your order within 5-10 business days of its ship date , or 2-4 weeks if you are located in Hawaii or Alaska. If you need your item(s) sooner and are within the U.S., please select an expedited shipping option. Shipping times may vary, but rest assured we work our hardest to get you your order as quickly as possible. Any additional shipping costs are nonrefundable. Please note that expedited shipments must be placed by 2PM Pacific Time to be shipped same-day.

We do not ship on the weekend or U.S. holidays, and we do not offer Saturday delivery yet.

**Temporary COVID-19 update - For the health and safety of our team, we only have a small and very limited team on-site. We will process all orders as quickly as possible, but there may be delays due to limited staffing. 

Do you offer overnight shipping?
Yes! We offer overnight shipping for orders within the U.S. You can select Next Day Air for 40.00 USD at checkout. See the chart below for delivery information. This shipping cost is nonrefundable. We do not ship on the weekend or U.S. holidays, and we do not offer Saturday delivery yet.

Do you ship to PO boxes?
We ship to PO boxes, military APO, FPO and DPO destinations. Please select the PO Box checkbox in the Address section during checkout.

Are taxes included in my order total?
Taxes are calculated based on the items ordered, your shipment destination and the value of your purchase, and are added to your order total in the shopping cart. Taxes are nonrefundable. If you have any other questions around taxes, let Customer Love know.